knowledge framework
Graphic representation of the Case Management Process and essential knowledge domains case managers must know to effectively, competently, and safely care for clients and their support systems. It applies to any care or practice setting and for the various healthcare professionals who assume the case manager’s role.
- Ethical, Legal and Practice Standards
- Ethical Standards for Case Management Practice – Part I: Review of the CCMC Code of Professional Conduct for Case Managers
- Ethical Standards for Case Management Practice-Part II: Practice Considerations for the CCMC Standards for Professional Conduct
- Legal Issues and Professional Case Management
- Legal Issues Related to Case Management
- Ethical Standards Related to Case Management
- Care Delivery and Reimbursement Methods
- Case Management Concepts
- Case Management Administration and Leadership
- Healthcare Management and Delivery
- Healthcare Reimbursement
- Funding Systems and Payor Sources
- Principles of Practice
- Care Coordination
- Transitions of Care
- Communication Skills of the Case Manager
- Wholistic Case Management
- Motivational Interviewing
- Case Management Programs and Models
- Utilization Management
- Case Management and Processes of Care