care coordination
"The deliberate organization of patient [or client/support system] care activities between two or more participants (including the patient) involved in patient's care to facilitate the appropriate delivery of health care services. Organizing care involves the marshaling of personnel and other resources needed to carry out all required patient care activities and is often managed by the exchange of information among participants responsible for different aspects of care" (McDonald et al., 2010).
- Ethical, Legal and Practice Standards
- Ethical Standards for Case Management Practice – Part I: Review of the CCMC Code of Professional Conduct for Case Managers
- Ethical Standards for Case Management Practice-Part II: Practice Considerations for the CCMC Standards for Professional Conduct
- Legal Issues and Professional Case Management
- Legal Issues Related to Case Management
- Ethical Standards Related to Case Management
- Care Delivery and Reimbursement Methods
- Case Management Concepts
- Case Management Administration and Leadership
- Healthcare Management and Delivery
- Healthcare Reimbursement
- Funding Systems and Payor Sources
- Principles of Practice
- Care Coordination
- Transitions of Care
- Communication Skills of the Case Manager
- Wholistic Case Management
- Motivational Interviewing
- Case Management Programs and Models
- Utilization Management
- Case Management and Processes of Care